Follow Avatar

Vanessa William

Something Nice

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Tourism: Operations and Management is a comprehensive textbook, designed especially for undergraduate degree/diploma students of hotel management and tourism studies. The book explores core concepts of tourism and explains them through numerous examples, illustrations, tables, and photographs. Beginning with an introduction to the travel and tourism industry, the book goes on to discuss various types of tourism; tourism infrastructure like accommodation, food and beverage, telecommunications; tourist transport (air, road, rail, and water); Indian and international tourism organizations. The book explains how to set up travel agencies and tour operations and their role in the tourism industry. Key topics like tourism product; tourism marketing; customer service skills; economic, environmental, socio-cultural and political impacts of tourism; and planning, managing and developing a tourist attraction are discussed at length. The emerging trends in tourism like GDS, e-ticketing, web marketing are explored. Chapters on travel formalities and regulations; airline geography; and itinerary planning enhance the readers understanding of the practical operational aspects and make the book useful for practitioners as well. Students of hotel management, hospitality, and tourism studies will find this book useful for its coverage of the key concepts of tourism operations and management explained through industry-related examples, formats, and photographs. With its practice-oriented approach, the book would also be useful to practitioners like travel agents and tour operators.

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

This book is about "how to play better." Starting from the most common credit card, teach you how to save your consumption; then talk about travel knowledge, let you know some airlines and hotel's guest plans; afterwards, provide some clear guidance, so that you can easily start this funny trip. The main content is from author's wechat articles which were published on the first half of 2013, after rearrangement, make it easier for readers to build their own knowledge system, and play better. In 2013, shortly after the San Francisco air crash, Sheryl Sandberg, COO of Facebook tweeted on her page: she planned to take Asiana airline, but for accumulation of mileages for easy ticket change, she altered the ticket to United Airlines. This wealthy lady who has fortune of 1 billion was quite lucky but surprised me more for concerning about her mileage. Even the COO of Facebook cares so much about credits and mileage, how could you let them slip away The author got in touch with these things late, and missed the days when wools were flying in history. However by making great efforts, the author gradually got to know the techniques and made life and travel easier. Maybe you can finish this mini book in one night, but its influence on you should be able to last for a couple of years. Some comments made by netizens on the contents of this book: Daily reading-@Andkcor from TwitterGood for the young. it is quite helpful for getting the love of the white, wealthy and beautiful-@Xiaohuangyusang from TwitterAn absolutely necessary executive force, you, worth reading-@Nanjing from TwitterI used to surly take credit card as advance-payment card, ignoring the meaning of credits. Now I feel quite regretful. I have subscribed the article for a long time and it is so useful-@Jiayou from TwitterPractical, absolutely useful! Strongly recommend-@Summer Mom of Yueyue from TwitterAll useful information, all good things, worth being paid attention-@Some F Sauce from T.

Thumb

0 repins 0 comments

A brand-new Yield Management Guide. There has never been a Yield Management Guide like this. It contains 55 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need-fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Yield Management. A quick look inside of some of the subjects covered: Revenue Management - Developing Industries, Yield management - Multifamily housing, Megabus (North America) - Toronto hub, Revenue Management - History, Pricing science, Pricing science - Enterprise Software, People Express Airlines - Acquisitions of other airlines, Malaysia Airlines - Second period of unprofitability, Yield management - History, Yield management - Definition, Pricing science - Consumer Markets, Frequent Flyer Miles - Flights, Yield management - Rental, Real-time pricing, Price discrimination - Travel industry, Revenue Management - The Revenue Management Levers, Yield management - Hotels, Yield management - Use by industry, Revenue Technology Services, Pricing - Elements of pricing, Price skimming, Pricing science - History, Revenue Management - The Revenue Management Society (RMS), Pricing - Demand-based pricing, Savored - Service for Restaurants, BoltBus - Services, Informs - Membership, Yield management - Intercity buses, Rich Hickey, KLA Tencor, Production, costs, and pricing - Concepts, Variable pricing, Market skimming - Limitations of price skimming, Yield management - Experimental studies of yield management decisions, Pricing science - Heuristic methods, Flight reservation system - Fare quote and ticketing, Robert Crandall - Life, Yield management - Telecommunications, and much more.

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Travel Happy, Budget Low informs you how to travel economically in planes, trains, and buses, how to find inexpensive meals, and how to book inexpensive hotel rooms or stay for free with locals. With more than 200 tips and 160 website resources, Travel Happy, Budget Low covers the topics of frequent flyer mile tricks, health/safety, expenditures, packing, passports/visas, preparation, customs and more. Budget travel does not mean you will spend weeks on rickety old buses with no ventilation or spend the night in run-down hostels. You will realize that you too can see Paris, The Great Wall of China, the Vienna Opera, and other great sites without breaking the bank. Enrich yourself culturally without being rich! Advance Praise for Travel Happy, Budget LowSusanna has written a digestible, yet comprehensive, guide to help travelers save money, be comfortable, journey light and stay happy in the process-Beth Whitman, author of the Wanderlust and Lipstick guides for women travelers Susanna is able to combine her personal experience to give the reader some essentials in seeing the world on a budget. This book will enable many folks to see more of the world for less-Albert Yu, Group Sales Manager, Four Seasons Silicon ValleyA practical read and must have for any budget conscious traveler. Share in Susanna's experiences and learn from her mistakes to become a savvy globetrotter. This book is for both beginners and experienced travelers, with a wealth of tips and resources covering all areas of travel-Kristine Ng, co-founder of Esplora, an online resource and social networking site for women travelersI found Ms. Zaraysky's book an invaluable source for an independent traveler. It is very useful, up to the point and very functional. I wish I knew some of the tips that I found in this book during my earlier travels-Leon Gendin, 27 years of travel, visited 63 countries, lived in 12 countries. Do you feel grounded by high priced airline tickets, lousy exchange rates, and luxury hotels? Susanna Zaraysky, the quintessential budget globetrotter shows you how to travel well without breaking your budget. A must read for would-be world travelers-Prof. Lois Lorentzen, University of San FranciscoAn excellent book. For the tourist it is useful since it helps in knowing on what to plan, and for a seasoned traveler it is a checklist. The most wonderful part that I see is - it brings together all the tiny little details, that every traveler would have experienced in various trips, under one umbrella-Dilip Menon, Traveled in 12 countries, lived in five

Thumb

0 repins 0 comments

In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do - year in and year out - than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa. Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they USE. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are m.

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

a town for round-the-clock entertainment. welcome to the Hampton Inn Joliet-I-55 At the Hampton Inn Joliet-I-55, we have lots of ideas for things to see and do while you're in town. The Hampton Inn Joliet I-55 is conveniently located off of I-55 at exit 257. Take a stroll down our brick-lined streets near the river. Enjoy an afternoon of golf at Mistwood Golf Club, just minutes from our hotel in Joliet. Like baseball? Catch a minor league Joliet Slammers baseball game at Silver Cross Field. The Rialto Square Theatre is located only minutes from our Hampton Inn and offers a variety of concerts, Broadway Musicals, and plays. Trust us, you can't visit Joliet without attending a show at the historic Rialto! Try your luck at Harrah's Casino and Hollywood Casino. Shop until your heart's content at Louis Joliet Westfield Shopping Towne and get your adrenaline pumping at the Route 66 Raceway and Autobahn Country Club. NASCAR fans don't forget your tickets to the big race at NASCAR's own Chicagoland Speedway. Guests of the Hampton Inn Joliet-I-55 are only minutes away from the University of St. Francis, Joliet Junior College and Lewis University. Our convenient location makes traveling to Romeoville, Bolingbrook, and Plainfield easy. Wilmington, Braidwood, and Elwood are close by, too It seems there's always something going on near our hotel in Joliet. And, our Joliet hotel is just 35 miles from the many downtown Chicago attractions. Our Hampton Inn Joliet I-55 is 100% smoke free and features 32" LCD flat-screen televisions in every room. Take a dip in our crystal clear pool or relax in our hot tub. Enjoy a great night's sleep nestled in our special clean and fresh Hampton bed and rejuvenate with our free hot breakfast in the morning. You'll feel right at home with our free wireless internet access, refrigerators, microwaves, coffeemakers, hair dryers, irons and ironing boards that are also included for your convenience. Maintain your lifestyle while on the road with our 24 hour fitness center and business center Life is good at Hampton. Once you've checked in, we're sure you'll quickly see how much is going on in our riverfront town. It's a place for round-the-clock entertainment. services & amenitie Even if you're in Joliet to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional Are you planning a meeting? Wedding? Family reunion? Little League game? Let us help you with our easy booking and rooming list management tools * Meetings & Events * Local Restaurant Guid

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

If your GPS device does not display our address, please use 4300 Summit Plaza Drive, Louisville, KY 4024 Situated in north-eastern Louisville, Kentucky, and adjacent to The Summit - one of Louisville's most exciting shopping districts - the Hilton Garden Inn Louisville Northeast hotel offers a luxurious accommodation ideally suited to both business and leisure travelers. Our stylish hotel is conveniently placed for guests to enjoy easy access to East End business districts and sporting activities, as well as numerous tourist attractions and entertainments. Dip into the best Kentucky has to offer when staying at our hotel in Louisville, and find the following attractions within easy driving distance * E.P. Tom Sawyer Par * Louisville Zo * Louisville Science Cente * The Summi * Churchill Down * Waterfront Par * Louisville Slugger Museu Business concerns are also easily taken care of when staying at out Louisville, KY hotel. Discover local businesses and corporations such as * AD * Anthe * Ford Truck Plan * Norton Brownsboro Hospita * UB For guests planning a business meeting, wedding, or celebration, our Louisville hotel is also wonderfully equipped with ample meeting and event space, and provides a comprehensive range of amenities, such as * In-hotel business cente * Audio/visual equipment renta * Hotel meeting spac * High-speed Internet access in all hotel room * Express mail servic Retiring to our palatial guest rooms is a treat any traveler will enjoy. Discover our Louisville, KY, hotel's plush and practical furnishings and state-of-the-art amenities, such as * LCD Flat Panel TV with in-room movie channel and HBO * Microwave, mini refrigerator and coffee make * Work desk with ergonomic Mirra chai * Hairdryer, iron and ironing boar Dining is a dream come true at our Louisville hotel, where guests will enjoy true Southern hospitality. Not only can guests dine in their marvelous guest rooms with the aid of ready-to-cook meals from our Pavilion Pantry or our extensive room service options, but our hotel also boasts the Great American Grill - a welcoming hotel restaurant packed with delicious breakfast fare Whether you like to work-out before dinner or unwind with a quiet drink, you'll find that our Louisville, Kentucky hotel offers just the facilities you desire. Unwind on our landscaped patio or make use of hotel-wide amenities like our * In-door & heated hotel swimming pool and whirlpoo * In-hotel fitness roo * On-site convenience stor * Relaxing lobby and full service loung Our friendly and accommodating staff offer full-service flair and our exquisitely designed hotel ensures that your stay in Louisville, KY will be a comfortable one. Choose our Hilton Garden Inn Louisville Northeast hotel the next time you're traveling to the area

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Thumb

0 repins 0 comments

Next Page