The hotel is located in the Lujiazui financial trade zone in a prominent location and is 30 minutes' drive from Shanghai Pudong International Airport and 45 minutes' drive from Shanghai Hongqiao International Airport. The hotel, which was built in 2008, features 328 rooms spread over 23 floors and 50,000 m². The 16th floor of the hotel is an administrative lounge and includes small meeting rooms, reading rooms, restaurant, bar, business centre and private butler service, as well as an upscale commercial leisure club. Guests are welcomed in the lobby, which offers 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom and lift access. Other facilities at this air-conditioned establishment include a hairdressing salon, games room, café and disco. WLAN Internet access is provided throughout the building. Guests arriving by car may make use of the car park, and room service and laundry service are available for an additional fee. The hotel has apartment floors, business floors, exotic luxury suites and a presidential suite. Each room has a broadband Internet connection and double bed with luxurious thick mattress. The en suite bathrooms include a shower, bathtub and hairdryer. Additional in-room amenities included as standard include direct dial telephone, satellite/cable TV, minibar, kitchenette, tea and coffee making facilities, an ironing set and safe. Air conditioning and central heating, with an intelligent thermostat system to maintain the room temperature at comfort level are included in every room, and soundproofed double-glazed windows are also available. The hotel features a spa, offering massage and spa treatments for a fee, and an indoor swimming pool. A sauna, gym and aerobics classes are also available to guests.